Payment becomes a customer experience

End-to-end digital receivables management makes your customers happy and increases your cash flow.

Complete receivables management

Many companies have already digitized parts of the customer journey. They are now good at digital, automated customer acquisition. However, the degree of digitization decreases rapidly in the course of the customer journey. Interactive invoices, online payment methods and AI-based dunning processes reduce collection cases. This is because: a digital payment journey increases the customer’s willingness to pay, it makes payment an experience and increases the realisation rate.

Digital payment journey increases
Customer Lifetime Value

Combine the interactive invoice and the intelligent dunning system of collectAI to create a digital payment journey. In this way, you can communicate firmly and optimise the brand experience of your customers. This strengthens customer loyalty, the customer relationship is maintained and the Customer Lifetime Value is increased – even if there is a payment disruption.

The payment journey of your customers

Customer purchases or
concludes a contract

Interactive invoice
with payment link

White label
payment page

not paid

Due date

payment reminder

Smart reminder
with payment link


customer journey

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Start your journey now

With the interactive invoice, significantly higher realisation rates are achieved. Should invoices still remain unpaid, a digital dunning process complements the ideal customer communication to a complete payment journey.


Greater convenience for your customers, more cash flow for you

dunning process

Positive payment experience for your customers, higher realisation rate for you