Smart communication through artificial intelligence

collectAI improves the relationship with your end customers: Through artificial intelligence based on self-optimising algorithms.

Tailor-made and individual: customer communication with AI

Our artificial intelligence continuously optimises your payment communication and supports the classification of customer feedback.

Utilise optimal accessibility

Reach customers when it suits them best: One parameter continuously optimised by Artificial Intelligence is the time of dispatch. Based on the reactions of customers to a message, AI recognises whether the message was successful. The most effective times are subsequently preferred – for example, by having the AI send an email at 10 a.m. rather than 10 p.m.

10:00 am
Higher payment rate

Transparent technology

The algorithms used learn independently and deliver continuously better results. Nevertheless, our technology is not a black box: you always enjoy transparency regarding the actions and success of the communication scenarios used.

Certified data protection

Working with customer data involves a great deal of responsibility. At collectAI, we fulfill this responsibility beyond the legally required standards of the General Data Protection Regulation (GDPR). Learn more about our high standards in data protection and IT security.