The vast majority of German citizens (69%) buy online on account. Why not modernise your billing process now and offer your customers an interactive, digital bill. This will increase your customers’ willingness to pay and, at the same time, improve your company’s cash flow.
Growing competition in online retailing is increasing the cost of acquiring new customers. You can also rely on first-class customer service in the event of payment disruptions and thus achieve a higher Customer Lifetime Value.
Online trade does not stop at borders. Neither does our software. Send interactive invoices and reminders via digital channels and reach your customers where they are. With us you save paper and postage, while gaining time and money.
“Since our cooperation with collectAI, we have enjoyed clear successes in all countries and languages for better and faster implementation at lower costs. At the same time, we are increasing our customer satisfaction”.
“We have been working successfully with collectAI for more than a year now. We are particularly happy with the first-class support provided by our personal point of contact. Together with her, we are continuously optimising our digital payment process“.
Acer, for example, achieves its realisation rate through digital communication in the payment journey
That’s how smart the most popular payment method among Germans can be: On dynamic payment pages in your branding, customers can choose from various digital payment methods to settle the outstanding amount.
With our Select&Pay feature, even returns are child’s play: whether your customers keep or return a product is decided with just one single click. The invoice amount adjusts automatically.
Text message, email or letter: Artificial intelligence enables bonprix to reach customers where they are at the best time. Feedback is automatically pre-classified by our AI feature AIr and increases the quality of your support.
Find out more now about how we use artificial intelligence in the payment journey.
Continue the customer journey after payment. On the success page, you can use the collectAI software to make targeted and individual recommendations for further products or content. This is how you increase the Customer Lifetime Value.